Pronto NEO Firmware

Return to printer solutions |
Written By Luke Ridgway 3rd May 2023

Pronto NEOThe Pronto NEO is a variant of Pronto therefore you can download the firmware from the page below:

Pronto Firmware

Why create an account?

Direct technical support

Create online support tickets with our industry leading and experienced support staff. Sign up

Register your products

Register your products with us for updates and warranty information. Register

What customers say about our support...

Alan was extremely helpful and knowledgeable. He has fixed all my issues and the printer is now working perfectly

Printer model: Pronto

Continuously followed up with Technical Support for status updates on badge printer. Responses were timely, but could have been elaborated better. Printer did return in excellent condition and overall, issues were resolved.

Printer model: Magicard 600

The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

4 stars were given because the printer was literally bought a month and a half ago and instead of just swapping it out with a new one, we had to go through the manufacturers warranty process. I will say, from the time I shipped it out to the time I got it back was great. Hardly any time passed.

Printer model:

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

Printer model: Rio Pro 360

Global support centres

UK

Magicard Ltd (HQ)
 Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
 148 E. Stiegel St
Manheim, 17545
United States

Europe

Brady (Belgium)
 Poldergotestraat 9
Zele, 9240
Belgium

Middle East

Magicard (Sales & Support Hub)
 5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Magicard European support from Brady
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal

Request access to Magicards large library of images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

Magicard | Made in Britian