Print Duo (Both Sides)

Return to printer solutions | Driver settings
Written By Chris Pellegrino 20th Jun 2024

A Duo enabled printer will allow you to select both sides in the driver, Printing Preferences:

  • Control Panel
  • View Devices and Printers
  • Right click your printers icon
  • Printing Preferences

Print Duo (Both Sides)

  • You can then set your colour preference for each side. (colour or monochrome)
  • If your printer is Not Duo enabled the duplex printing option will be greyed out.
    *See below if your printer is Duo enabled on the display but is actually greyed out in the driver settings.

 

How do I know if my printer is enabled to print both sides (Duo)?

Power the printer on and when it has initialised the Display will contain the word: DUO = Double sided is enabled.

Duo is Not Enabled

⛔️

 Duo is Enabled

✅

 
this is a mock up

 

No ‘Duo’?  Your printer is a single sided printer.
It may be possible to purchase an online Duo Upgrade (300, 600, D, K, Ultima):

  • Sign-up for or Sign-in to your Magicard Support Account.
  • Register your printer.
  • If an upgrade is possible for your registered printer the option will be displayed.

 

* My printer is Duo Enabled on the display but the duplex option is greyed out in Printing Preferences?

This could be a sign that the driver has lost communication to the printer and could be the result of a number of causes.

If you are connected to the printer via USB.

  1. Power off the printer.
  2. Go to control panel> devices and printers and remove all Magicard icons.
  3. Then reboot the pc.
  4. Once back up power on the printer.
  5. Wait a couple of minutes and in Devices and printers should be a new Magicard icon.
  6. Right click that icon and select Printing preferences. On the printer tab set it to both sides ( this should now be available to select)
  7. Then set your color formats on the card front tab and card back tab. (colour or monochrome)

 

Why create an account?

Direct technical support

Create online support tickets with our industry leading and experienced support staff. Sign up

Register your products

Register your products with us for updates and warranty information. Register

What customers say about our support...

Overall a good experience. Seemed quite expensive to repair our printer we sent in for RMA considering we could buy a brand new printer (newer model) for half the price..

Printer model: Enduro3e

In all fairness, as my question was the opposite of what MagiCard would like to achieve I wasn't really expecting a comprehensive answer. Even though I did not get a solution to my question, the answer was well formulated and even offered some alternatives inducing the effect the alternative would have to the print quality.

Printer model:

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

Printer model: Pronto

Fragen wurden beantwortet, auch wen eine Kurzanleitung für das programm weiterhin fehlt

Printer model: Pronto100

Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

Printer model: Enduro3e

Global support centres

UK

Magicard Ltd (HQ)
 Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
 148 E. Stiegel St
Manheim, 17545
United States

Middle East

Magicard (Sales & Support Hub)
 5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Europe

Brady (Belgium)
 Industriepark
Lindestraat 20, 9240
Belgium

Magicard European support from Brady
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal

Request access to Magicards large library of images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

Magicard | Made in Britian