Print Duo (Both Sides)

Return to printer solutions | Driver settings
Written By Chris Pellegrino 20th Jun 2024

A Duo enabled printer will allow you to select both sides in the driver, Printing Preferences:

  • Control Panel
  • View Devices and Printers
  • Right click your printers icon
  • Printing Preferences

Print Duo (Both Sides)

  • You can then set your colour preference for each side. (colour or monochrome)
  • If your printer is Not Duo enabled the duplex printing option will be greyed out.
    *See below if your printer is Duo enabled on the display but is actually greyed out in the driver settings.

 

How do I know if my printer is enabled to print both sides (Duo)?

Power the printer on and when it has initialised the Display will contain the word: DUO = Double sided is enabled.

Duo is Not Enabled

⛔️

 Duo is Enabled

✅

 
this is a mock up

 

No ‘Duo’?  Your printer is a single sided printer.
It may be possible to purchase an online Duo Upgrade (300, 600, D, K, Ultima):

  • Sign-up for or Sign-in to your Magicard Support Account.
  • Register your printer.
  • If an upgrade is possible for your registered printer the option will be displayed.

 

* My printer is Duo Enabled on the display but the duplex option is greyed out in Printing Preferences?

This could be a sign that the driver has lost communication to the printer and could be the result of a number of causes.

If you are connected to the printer via USB.

  1. Power off the printer.
  2. Go to control panel> devices and printers and remove all Magicard icons.
  3. Then reboot the pc.
  4. Once back up power on the printer.
  5. Wait a couple of minutes and in Devices and printers should be a new Magicard icon.
  6. Right click that icon and select Printing preferences. On the printer tab set it to both sides ( this should now be available to select)
  7. Then set your color formats on the card front tab and card back tab. (colour or monochrome)

 

Why create an account?

Direct technical support

Create online support tickets with our industry leading and experienced support staff. Sign up

Register your products

Register your products with us for updates and warranty information. Register

What customers say about our support...

Contacted MagiCard for advice and support, got great friendly service, very helpful , much appreciated

Printer model:

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!

Printer model: Pronto

In all fairness, as my question was the opposite of what MagiCard would like to achieve I wasn't really expecting a comprehensive answer. Even though I did not get a solution to my question, the answer was well formulated and even offered some alternatives inducing the effect the alternative would have to the print quality.

Printer model:

Great Job! I was impressed that the printer problems were fixed quickly and returned to me and packaged properly so it was returned to me in great condition, and nothing broke. Nice job! Thanks for your good service!

Printer model: Rio Pro

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

Printer model: Rio Pro 360

Global support centres

UK

Magicard Ltd (HQ)
 Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
 148 E. Stiegel St
Manheim, 17545
United States

Europe

Brady (Belgium)
 Poldergotestraat 9
Zele, 9240
Belgium

Middle East

Magicard (Sales & Support Hub)
 5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Magicard European support from Brady
Magicard main site

Magicard is a market leader of direct-to-card (DTC) printers.

Discover Magicards printers

Magicard Partner Portal

If you are an authorised Magicard Partner login to access and manage your Magicard printers.

For authorised partners

Magicard Marketing Portal

Request access to Magicards large library of images and marketing material.

For marketers

Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

Magicard | Made in Britian