Print a test image on an Enduro or Rio Pro

Detailed instructions given to resolve the issue.

Fixed and working well, would have been easier if could have paid by credit card

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.