No Magnetic Data has been provided to encode/verify error

Return to printer solutions | Encoding issues
Written By john.fieldsend
You must restore the driver back to factory defaults:
  1. Close down your badging software.
  2. Navigate to devices and printers.
  3. Right click on the Magicard printer and select:
    • > printing preferences
    • > save tab
    • > click ‘Restore Factory Defaults’ button
  4. Reopen the badging software and try a print.
If you receive the same error go to your printer settings or printer properties within the badging software and go to the Save tab and click ‘restore factory defaults’ again.

Additional notes:

ADMIN account will be needed to reset the factory defaults. Or at least a User Account with permissions higher than just ‘Print’.

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What customers say about our support...

Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

Printer model: Enduro3e

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

Printer model: Prima 4

This is my 1st interaction w/MagiCard Service, they responded immediately, resolved the issue and stood behind their warranty.

Printer model: Magicard 600

The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

Fragen wurden beantwortet, auch wen eine Kurzanleitung für das programm weiterhin fehlt

Printer model: Pronto100

Global support centres

UK

Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States

Middle East

Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Europe

Brady (Belgium)
Industriepark
Lindestraat 20, 9240
Belgium

Magicard European support from Brady