Latest Firmware
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This is the latest firmware (system software) for the Rio Pro 360, Magicard 600, 300, D, K, E+ and Pronto 100 printers (incl. all variants)
This is also the correct firmware for ‘Pronto’ where the serial number is 8 digits only (12345678), containing no letters,
and “MK2” is written in the top left-hand corner of the silver base label. (More information on this page)
If your Pronto has a letter in the serial number (12F1234) please follow This Link.
You can check the current version from your printers Menu > More > Software info.
(Technically speaking this an update to the printer’s System Software, rather than a firmware update.
As such the .PRN file below needs to be downloaded and sent to the printer via the Tools Tab within Printer Properties.)
Update Procedure
Download the .prn file from below
- Control Panel > View Devices and Printers.
- Right click on the printer icon.
- Select Printer Properties.
- in Tools Tab > Print PRN section.
Browse to the downloaded .prn file (from below) and select it. - Then click PRINT to send the update to the printer:
The printer will receive the .PRN file and after a short time will display: ‘UPDATING’
⚠️ DO NOT POWER THE PRINTER OFF ⚠️
Once the update is complete the printer will reboot itself.
You have successfully updated the printer’s system software and you can confirm the version from: Menu > More > Software info.
Global support centres
UK
Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom
USA
Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States
Europe
Brady (Belgium)
Poldergotestraat 9
Zele, 9240
Belgium
Middle East
Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates
