Enduro NEO Firmware

Detailed instructions given to resolve the issue.

Continuously followed up with Technical Support for status updates on badge printer. Responses were timely, but could have been elaborated better. Printer did return in excellent condition and overall, issues were resolved.

Very speedy, helpful and was able to speak immediately with a technician on the phone

Contacted MagiCard for advice and support, got great friendly service, very helpful , much appreciated

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!