Chrome | Printing from Google Chrome Browser results in greyscale print

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Written By Alan Maxwell

Printing from Google Chrome results in greyscale printed card

On 19th June 2018 we began receiving calls from a few customers who print from the Google Chrome browser:

the images are printing using the full colour film (process = Y M C K O) but are rendered as greyscale

Magicard quickly identified a change within google chrome and on 20th June 2018 released a beta driver fix for this change.


THIS ISSUE HAS BEEN RESOLVED

SIMPLY UPDATE TO THE LATEST DRIVER

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4 stars were given because the printer was literally bought a month and a half ago and instead of just swapping it out with a new one, we had to go through the manufacturers warranty process. I will say, from the time I shipped it out to the time I got it back was great. Hardly any time passed.

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