Breaking film using CR79 cards on a Rio Pro

Return to printer solutions | Dye film issues
Written By john.fieldsend

If using CR79 ( sub credit card size) cards you must change a driver setting to set CR79

also first make sure…

1. You are running the latest firmware for the Rio Pro Printer:

Magicard Rio Pro Firmware

2. You have the latest Printer Driver installed:

Magicard Windows Printer Driver

3. Then finally make the driver setting change:

  1. Close your Badging Application
  2. Navigate to devices and printers
  3. Right click your Magicard printer icon and select printing preferences
  4. In the printer tab select CR-79

Why create an account?

Direct technical support

Create online support tickets with our industry leading and experienced support staff. Sign up

Register your products

Register your products with us for updates and warranty information. Register

What customers say about our support...

The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

Printer model: Rio Pro 360

Overall a good experience. Seemed quite expensive to repair our printer we sent in for RMA considering we could buy a brand new printer (newer model) for half the price..

Printer model: Enduro3e

The response was much faster this time and got it fixed within 1 1/2 weeks! They fixed the problem and answered the questions I had! Also, great that there was a warranty to help with the price!

Printer model: Enduro3e

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!

Printer model: Pronto

Global support centres

UK

Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States

Middle East

Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Europe

Brady (Belgium)
Industriepark
Lindestraat 20, 9240
Belgium

Magicard European support from Brady