24:16 on Pronto

Return to printer solutions | Error codes
Written By john.fieldsend

Pronto

bad news / good news

Bad News:

This error is a fault with the middle card sensor.

Good News:

The Pronto can now operate regardless of this sensor and with latest Firmware the printer will no longer need to look for the Mid Sensor status.

With the latest firmware it is not possible to get this error code.

Step 1

Clear the error by unplugging the power lead, then plug back in.

Step 2

Download and install the latest firmware

Step 3

Carry on with your print run

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Contacted MagiCard for advice and support, got great friendly service, very helpful , much appreciated

Printer model:

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Printer model: Magicard 600

This is my 1st interaction w/MagiCard Service, they responded immediately, resolved the issue and stood behind their warranty.

Printer model: Magicard 600

Detailed instructions given to resolve the issue.

Printer model:

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Printer model: Rio Pro 360

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