Detailed solution for: Card jam in printer

With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.

Fixed and working well, would have been easier if could have paid by credit card

In all fairness, as my question was the opposite of what MagiCard would like to achieve I wasn't really expecting a comprehensive answer. Even though I did not get a solution to my question, the answer was well formulated and even offered some alternatives inducing the effect the alternative would have to the print quality.

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.