Detailed solution for: 18:0 The upgrade file is not authorised for this printer

Continuously followed up with Technical Support for status updates on badge printer. Responses were timely, but could have been elaborated better. Printer did return in excellent condition and overall, issues were resolved.

Super fast and very helpful support!

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.

This is my 1st interaction w/MagiCard Service, they responded immediately, resolved the issue and stood behind their warranty.