Detailed solution for: 18:0 The upgrade file is not authorised for this printer

Darren , was very helpful. Thank you Darren and team.

Super fast and very helpful support!

Very speedy, helpful and was able to speak immediately with a technician on the phone

Amazing Customer Service! Very responsive and helpful. Quickly sent a replacement unit once we determined it was a cam sensor issue.

I appreciate the service I received during this support ticket. I appreciate being able to correspond via email and I appreciate being able to make contact with you fairly easily. It is very difficult to be able to make contact with people at many companies, but it was very easy to get in touch with you. I appreciate your support and service and am happy to leave a 5 star rating!