Windows cannot access the specified device, path, or file error

Detailed instructions given to resolve the issue.

Amazing Customer Service! Very responsive and helpful. Quickly sent a replacement unit once we determined it was a cam sensor issue.

Fixed and working well, would have been easier if could have paid by credit card

Continuously followed up with Technical Support for status updates on badge printer. Responses were timely, but could have been elaborated better. Printer did return in excellent condition and overall, issues were resolved.

Every time I contact assistance, they are really prompt in answering my questions and getting my machine working again. Great service.