
Magicard ID card printer and software solutions
Search through our large library of solutions of common ID card printer and software faults. If you don't find a solutions to your issue you can raise a support ticket by signing in
How to get a Printer Driver Report File
By Luke Ridgway
See how obtain a Driver Report file from your Windows PC, which may have been requested during a Support Case.
Printer Firmware | Tango+ L
By Liam Rock
This is the latest firmware for the Tango +L (printer firmware and laminator module firmware)
Magicard HUB | How to install your printer
By Luke Ridgway
How to install your printer with Magicard HUB
TrustID v4 | Introduction Video
By Luke Ridgway
Introduction video for TrustID v4 (CardExchange Producer)
Print a test image on a Pronto printer
By Mark Lescano
How to print an internal test card on a Pronto printer.
Global support centres
UK
Magicard Ltd (HQ) Waverley House Hampshire Road Granby Industrial Estate Weymouth Dorset DT4 9XD United KingdomOpening hours Monday - Friday: 8:30am - 5:00pm
We are closed on all UK bank holidays
Contact us Phone: +44 (0) 1305 470 292 Email UK support
USA
Brady (North America) 148 E. Stiegel St Manheim PA 17545 United StatesOpening hours Monday - Friday: 9:00am - 5:00pm
Contact us Phone: +1 717-664-7818 Free phone: +1 800-220-8096 Email USA support
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Brady (Belgium) Poldergotestraat 9 Zele East Flanders 9240 BelgiumOpening hours Monday - Friday: 9:00am - 5:00pm
Contact us Phone: +32 (0)2 404 06 76 Email Europe support
Middle East
Magicard (Sales & Support Hub) 5WB (West Wing) Office 446 Dubai Airport Free Zone Dubai 371564 United Arab EmiratesOpening hours Monday - Friday: 9:00am - 5:00pm
Contact us Email Middle East support