Rio Pro User Manual

Fixed and working well, would have been easier if could have paid by credit card

The support team was very responsive and provided the information needed to address the issue.

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

Detailed instructions given to resolve the issue.