Rio Pro 360 Static IP address

Return to printer solutions | Connection issues
Written By Alan Maxwell

To set a Static IP address on your Rio Pro 360, use the Tools Tab within Printer Properties:

Over USB connection

  1. Control Panel > Devices and Printers
  2. Right Click the Rio Pro 360’s icon
  3. Choose Printer Properties
  4. In the Tools tab enter in your desired IP settings

*NOTE  The Rio Pro 360 is able to communicate over USB & Ethernet simultaneously

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