Pronto Firmware

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Written By Alan Maxwell 19th Apr 2023

This is the latest Pronto firmware for all series printer models and all variants.

  • Version: V3.42
  • Release date: 14/07/2022

For full details, please read the change log.

⚠️ Firmware Compatibility Check

Some Pronto printers may have a different version of Magicard Electronics.

You can read an explanation of this here, but basically:

If your Pronto serial number contains a letter, in this format:  12F1234
This printer electronics can be referred to as MK1.

This page contains the correct firmware for your MK1 Pronto ✅

If your Pronto serial number does NOT contain a letter and is formatted as 8 digits only, like this:  12345678
(You can also check the Pronto Base Label for “MK2” written in the top left-hand corner of the silver base label. Also 90w marked for the Power Supply)

Then please follow the link below to download the correct MK2 firmware (system software) for the different electronics package installed in your Pronto:
MK2 Electronics Firmware Page

Don’t worry if you sent an incorrect firmware file to your printer, it will just be ignored.

Installation Instructions

.EXE (executable)

Use only if your printer is connected by USB.
– Download and run the executable file (.exe).
– Follow the on-screen instructions.

.PRN (print to file)

Suitable for USB or Ethernet connections.
– Download (save) the PRN file.
– Send to the printer via;
– Printer Properties -> Tools -> Print *.PRN -> (browse to the PRN file) -> Print

.CFQ (binary)

Suitable for USB or Ethernet connections.
– Download (save) the .CFQ file.
– Send to the printer via the ID Card Printer Support Utility (Firmware Upgrade tab)

Downloads and attachments

Pronto Firmware V3.42 (.EXE)
  • File name: pronto_firmware_v3.42.exe
  • File size: 869.5 KB
  • File type: application/x-msdownload
Date

14th Jul 2022

Download
Pronto Firmware V3.42 (.PRN)
  • File name: pronto_firmware_v3.42.prn
  • File size: 483.45 KB
  • File type: application/x-www-form-urlencoded;charset=utf-8
Date

14th Jul 2022

Download
Pronto Firmware V3.42 (.CFQ)
  • File name: pronto_firmware_v3.42.cfq
  • File size: 483.43 KB
  • File type: application/x-www-form-urlencoded;charset=utf-8
Date

14th Jul 2022

Download
Change Log V3.42
  • File name: pronto_firmware_v3.42_changelog.txt
  • File size: 22.71 KB
  • File type: text/plain
Date

14th Jul 2022

Download

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What customers say about our support...

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!

Printer model: Pronto

Detailed instructions given to resolve the issue.

Printer model:

In all fairness, as my question was the opposite of what MagiCard would like to achieve I wasn't really expecting a comprehensive answer. Even though I did not get a solution to my question, the answer was well formulated and even offered some alternatives inducing the effect the alternative would have to the print quality.

Printer model:

Overall a good experience. Seemed quite expensive to repair our printer we sent in for RMA considering we could buy a brand new printer (newer model) for half the price..

Printer model: Enduro3e

The response was much faster this time and got it fixed within 1 1/2 weeks! They fixed the problem and answered the questions I had! Also, great that there was a warranty to help with the price!

Printer model: Enduro3e

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