This is the latest firmware for all Pronto series printer models and all variants.
Version: V3.42
Release date: 14/07/2022
For full details, please read the change log.
⚠️ Firmware Compatibility Check
Some Pronto printers may have a different version of Magicard Electronics.
You can read an explanation of this here, but basically:
If your Pronto serial number contains a letter, in this format: 12F1234
This printer electronics can be referred to as MK1.
This page contains the correct firmware for your MK1 Pronto ✅
If your Pronto serial number does NOT contain a letter and is formatted as 8 digits only, like this: 12345678
(You can also check the Pronto Base Label for “MK2” written in the top left-hand corner of the silver base label. Also 90w marked for the Power Supply)
⚠️ Then please follow the link below to download the correct MK2 firmware (system software) for the different electronics package installed in your Pronto:
MK2 Electronics Firmware Page
🤭Don’t worry if you sent an incorrect firmware file to your printer, it will just be ignored.
Installation Instructions
.EXE (executable)
Use only if your printer is connected by USB.
– Download and run the executable file (.exe).
– Follow the on-screen instructions.
.PRN (print to file)
Suitable for USB or Ethernet connections.
– Download (save) the PRN file.
– Send to the printer via;
– Printer Properties -> Tools -> Print *.PRN -> (browse to the PRN file) -> Print
.CFQ (binary)
Suitable for USB or Ethernet connections.
– Download (save) the .CFQ file.
– Send to the printer via the ID Card Printer Support Utility (Firmware Upgrade tab)