Printers Currently Supported for Out of Warranty Repairs

Return to printer solutions | General questions
Written By Luke Ridgway

Magicard Ltd.’s intentions are to support / repair a product for five years after last date of manufacture where possible.

*Legacy printers not listed here are no longer supported.

Printers Currently Supported for Out of Warranty Repairs:

  1. Pronto (all variants)
  2. Enduro 3e (all variants)
  3. Rio Pro 360 (all variants including Xtended models)
  4. Magicard 300 (all variants)
  5. Magicard 600 (all variants)
  6. Ultima
  7. Prima 8
  8. Prima Laminating Module

How do I get my printer repaired out of warranty?

 

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What customers say about our support...

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

Printer model: Prima 4

Overall a good experience. Seemed quite expensive to repair our printer we sent in for RMA considering we could buy a brand new printer (newer model) for half the price..

Printer model: Enduro3e

The issue I had with the printer was resolved with speed and professionalism.

Printer model: Magicard 300

The response was much faster this time and got it fixed within 1 1/2 weeks! They fixed the problem and answered the questions I had! Also, great that there was a warranty to help with the price!

Printer model: Enduro3e

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

Printer model: Pronto

Global support centres

UK

Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States

Middle East

Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Europe

Brady (Belgium)
Industriepark
Lindestraat 20, 9240
Belgium

Magicard European support from Brady