Printers Currently Supported for Out of Warranty Repairs

Return to printer solutions | General questions
Written By Luke Ridgway

Magicard Ltd.’s intentions are to support / repair a product for five years after last date of manufacture where possible.

*Legacy printers not listed here are no longer supported.

Printers Currently Supported for Out of Warranty Repairs:

  1. Pronto (all variants)
  2. Enduro 3e (all variants)
  3. Rio Pro 360 (all variants including Xtended models)
  4. Magicard 300 (all variants)
  5. Magicard 600 (all variants)
  6. Ultima
  7. Prima 8
  8. Prima Laminating Module

How do I get my printer repaired out of warranty?

 

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What customers say about our support...

Great Job! I was impressed that the printer problems were fixed quickly and returned to me and packaged properly so it was returned to me in great condition, and nothing broke. Nice job! Thanks for your good service!

Printer model: Rio Pro

I appreciate the service I received during this support ticket. I appreciate being able to correspond via email and I appreciate being able to make contact with you fairly easily. It is very difficult to be able to make contact with people at many companies, but it was very easy to get in touch with you. I appreciate your support and service and am happy to leave a 5 star rating!

Printer model: Rio Pro

Contacted MagiCard for advice and support, got great friendly service, very helpful , much appreciated

Printer model:

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

Printer model: Rio Pro 360

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

Printer model: Pronto

Global support centres

Europe

Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

148 E. Stiegel St
Manheim, 17545
United States

Middle East

5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates