Printers Currently Supported for Out of Warranty Repairs

Return to printer solutions | General questions
Written By Luke Ridgway 20th Apr 2023

Magicard Ltd.’s intentions are to support / repair a product for five years after last date of manufacture where possible.

*Legacy printers not listed here are no longer supported.

Printers Currently Supported for Out of Warranty Repairs:

  1. Pronto (all variants)
  2. Enduro + (all variants)
  3. Enduro 3e (all variants)
  4. Rio Pro (all variants including Xtended models)
  5. Rio Pro 360 (all variants including Xtended models)
  6. Magicard 300 (all variants)
  7. Magicard 600 (all variants)
  8. Ultima
  9. Prima 4 & 8
  10. Prima 4 & 8 Laminating Module

How do I get my printer repaired out of warranty?

 

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What customers say about our support...

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

Printer model: Rio Pro 360

I appreciate the service I received during this support ticket. I appreciate being able to correspond via email and I appreciate being able to make contact with you fairly easily. It is very difficult to be able to make contact with people at many companies, but it was very easy to get in touch with you. I appreciate your support and service and am happy to leave a 5 star rating!

Printer model: Rio Pro

This is my 1st interaction w/MagiCard Service, they responded immediately, resolved the issue and stood behind their warranty.

Printer model: Magicard 600

Overall a good experience. Seemed quite expensive to repair our printer we sent in for RMA considering we could buy a brand new printer (newer model) for half the price..

Printer model: Enduro3e

Detailed instructions given to resolve the issue.

Printer model:

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Manheim, 17545
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Dubai Airport Free Zone, 371564
United Arab Emirates

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