Printers Currently Supported for Out of Warranty Repairs

Return to printer solutions | General questions
Written By Luke Ridgway

Magicard Ltd.’s intentions are to support / repair a product for five years after last date of manufacture where possible.

*Legacy printers not listed here are no longer supported.

Printers Currently Supported for Out of Warranty Repairs:

  1. Pronto (all variants)
  2. Enduro 3e (all variants)
  3. Rio Pro 360 (all variants including Xtended models)
  4. Magicard 300 (all variants)
  5. Magicard 600 (all variants)
  6. Ultima
  7. Prima 8
  8. Prima Laminating Module

How do I get my printer repaired out of warranty?

 

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What customers say about our support...

I appreciate the service I received during this support ticket. I appreciate being able to correspond via email and I appreciate being able to make contact with you fairly easily. It is very difficult to be able to make contact with people at many companies, but it was very easy to get in touch with you. I appreciate your support and service and am happy to leave a 5 star rating!

Printer model: Rio Pro

The issue I had with the printer was resolved with speed and professionalism.

Printer model: Magicard 300

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Printer model: Magicard 600

Fragen wurden beantwortet, auch wen eine Kurzanleitung für das programm weiterhin fehlt

Printer model: Pronto100

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

Printer model: Prima 4

Global support centres

UK

Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

148 E. Stiegel St
Manheim, 17545
United States

Middle East

5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates