Print a test image on an Enduro or Rio Pro

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

I appreciate the service I received during this support ticket. I appreciate being able to correspond via email and I appreciate being able to make contact with you fairly easily. It is very difficult to be able to make contact with people at many companies, but it was very easy to get in touch with you. I appreciate your support and service and am happy to leave a 5 star rating!

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

The issue I had with the printer was resolved with speed and professionalism.

Fixed and working well, would have been easier if could have paid by credit card