Prima 2e User Manual

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Continuously followed up with Technical Support for status updates on badge printer. Responses were timely, but could have been elaborated better. Printer did return in excellent condition and overall, issues were resolved.

Same day reply and gave all the information I could need to fix the issue I had and it worked first time

Detailed instructions given to resolve the issue.

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!