Not pulling cards all the way out of the hopper.

The service was very good. Some confusion a long the way but that has been solved very quickly and professional.

Very speedy, helpful and was able to speak immediately with a technician on the phone

Amazing Customer Service! Very responsive and helpful. Quickly sent a replacement unit once we determined it was a cam sensor issue.

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

Darren , was very helpful. Thank you Darren and team.