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Magicard Helix Firmware

Helix firmware version 2.12 (26-09-16)

To manually update the firmware for the Magicard Helix you will need to download both the helix_firmware.zip and the Helix reverse transfer printer support tool. 


To update your printer's firmware.

  1. Download the helix_firmware.zip. (you do not need to extract the file)
  2. Download and install the support tool.
  3. Open the support tool and under the (connection) tab select either USB or Ethernet then press the (connect) button.
  4. Next under the (Upgrade) tab navigate to the section (Upgrade printer firmware package) and browse and select the helix_firmware.zip
  5. Press the (Upgrade) button to begin upgrading your printer's firmware.
  6. The screen on your printer will show the printer upgrading and will power itself down once completed. 
  7. Finally power your printer back on to complete the process.