Helix User Manual

Return to printer solutions | Printer drivers, firmware & software
Written By Chris Pellegrino

The User Manual explains how to setup your Helix Printer. It also provides help and information about operation, Settings and maintenance.

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What customers say about our support...

Detailed instructions given to resolve the issue.

Printer model:

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

Printer model: Pronto

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

Printer model: Prima 4

The response was much faster this time and got it fixed within 1 1/2 weeks! They fixed the problem and answered the questions I had! Also, great that there was a warranty to help with the price!

Printer model: Enduro3e

With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.

Printer model: Magicard 600

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