Helix User Manual

Return to printer solutions | Printer drivers, firmware & software
Written By Chris Pellegrino

The User Manual explains how to setup your Helix Printer. It also provides help and information about operation, Settings and maintenance.

Why create an account?

Direct technical support

Create online support tickets with our industry leading and experienced support staff. Sign up

Register your products

Register your products with us for updates and warranty information. Register

What customers say about our support...

Very speedy, helpful and was able to speak immediately with a technician on the phone

Printer model: Magicard 300

Every time I contact assistance, they are really prompt in answering my questions and getting my machine working again. Great service.

Printer model:

Fixed and working well, would have been easier if could have paid by credit card

Printer model: Prima Laminator

Really helpful, communication was great and the service was quick and efficient, Many thanks

Printer model: Magicard 600

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

Printer model: Rio Pro 360

Global support centres

UK

Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States

Europe

Brady (Belgium)
Poldergotestraat 9
Zele, 9240
Belgium

Middle East

Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Magicard European support from Brady