Enduro family Quick Start Guide

Same day reply and gave all the information I could need to fix the issue I had and it worked first time

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

In all fairness, as my question was the opposite of what MagiCard would like to achieve I wasn't really expecting a comprehensive answer. Even though I did not get a solution to my question, the answer was well formulated and even offered some alternatives inducing the effect the alternative would have to the print quality.

Prompt response to issue. Instructions provided resolved issue immediately.

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!