Correct PSU Power Supply

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Written By Chris Pellegrino

Your Magicard printer must only be used with the correct Power Supply.

  • The wrong PSU can:
  • Cause Faint or Light Printing: Light printing
  • Create errors (commonly 16:00 Can’t lift head: Can’t lift print head)
  • Permanently damage your printers Controller PCB
  • Invalidate your printers warranty

The PSU must be exactly as shown below:


Direct to Card Printers

1st generation Rio Pro & All 2nd generation printers

2nd Gen Magicard DTC Printer

 

 

*Pronto ONLY if the serial number does NOT contain a Letter, and is formatted as just 8 digits, like this: 12345678

The information on this page will help you identify which electronics version your Pronto was built with.

 

Correct PSU Power Supply

  • Manufacturer: SUNPOWER
  • DC Output: 24V 3.75A
  • Yellow 90w tag
  • Part Number: E9372

The label on the PSU should be like this:

 SUNPOWER 24v 3.75A


1st Generation Pronto & All Enduro models

1st Gen Magicard DTC Printer

*Pronto ONLY if the serial number DOES contain a letter, like: 12F1234

The information on this page will help you identify which electronics version your Pronto was built with.

Correct PSU Power Supply

  • Manufacturer: SUNPOWER
  • DC Output: 24V 2.5A
  • White 60w tag
  • Part Number: P1-0034/R

The label on the PSU should be like this:

SUNPOWER 24v 2.5A


 

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What customers say about our support...

In all fairness, as my question was the opposite of what MagiCard would like to achieve I wasn't really expecting a comprehensive answer. Even though I did not get a solution to my question, the answer was well formulated and even offered some alternatives inducing the effect the alternative would have to the print quality.

Printer model:

Same day reply and gave all the information I could need to fix the issue I had and it worked first time

Printer model: Rio Pro 360

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

Printer model: Pronto

Fragen wurden beantwortet, auch wen eine Kurzanleitung für das programm weiterhin fehlt

Printer model: Pronto100

The response was much faster this time and got it fixed within 1 1/2 weeks! They fixed the problem and answered the questions I had! Also, great that there was a warranty to help with the price!

Printer model: Enduro3e

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