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Cards jamming in flipper mechanism

This could mean the flipper angle needs to be adjusted. 
Step 1) First make sure you have the latest firmware installed on the printer. 
Step 2) Make sure you have cleaned the printer rollers well.
Step 3) Insure that the right front card guide is seated all the way down.
To adjust the flipper setting follow the steps below:
Step 1) Install the Magicard Support Utility
Step 2) Open the utility and select the port from the drop down list that you are using to connect with the printer and click OK on the splash screen.
Step 3) Go to the statistics and commands tabs.
Step 4) In the quick command line type FLP1615. Then click send. 
Step 5) Try another print and see if you issue is resolved. 
Step 6) If it is not resolved go back to the quick command line and type FLP1600. then click send.
Step 7) Try another print and if it is still not resolved contact technical support.