Support for your Ultima

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Photo quality printing with touch-screen interface Customisable visual security watermark

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PLEASE READ THIS FIRST

Due to the technology involved in printing onto plastic cards, it is vital to clean your printer regularly to avoid jams and film breakages. Cleaning your printer should always be your first step should an issue arise. Visit our YouTube channel to find out how to clean your printer

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Windows Driver | Help Guide
Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality.  ...
Read more
How do I use it?
We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. - Maybe somebody left the business and...
Read more
Windows Printer Driver Install Error 2502 / 250_
If you are getting 2502 / 250_   from the MSI Installer then you may be installing the driver while using a restricted user account that doesn’t h...
Read more
Technical Support & how to ask for help.
    Support articles for your specific printer can be found by entering your printer serial number on the homepage, or you can browse...
Read more
Printers Currently Supported for Out of Warranty Repairs
Magicard Ltd.’s intentions are to support / repair a product for five years after last date of manufacture where possible. *Legacy printers not l...
Read more
Out of Warranty Repairs
If your printer is out of warranty and in need of repair we can still help to ensure it continues to print cards. There is very little we cannot fix...
Read more
Cleaning your Ultima printer
Please follow the cleaning procedure video below for cleaning your Ultima. ⚠️ The minumum cleaning frequency we advise for the Ultima...
Read more
Magicard Windows Printer Driver
  This is the latest Windows Unified Driver for the full range of Magicard printers, including Secure and Xtended models and variants. Magica...
Read more
macOS Printer Driver
    This is the latest macOS driver for all Magicard desktop ID card printers.   macOS Driver Version: 1.2.3   Release Date: 2...
Read more
Magicard Ultima Firmware
This is the latest firmware (system software) for the Magicard Ultima. Version V1.11 (19.11.2019) The .PRN file below needs to be downloaded a...
Read more
Ultima User Manual
The User manual explains how to setup your Ultima printer. It also provides help and information about operation, settings and maintenance.
Read more
Default Holokotes for Ultima
If you have overwritten any of the 10 factory default holokote images and wish to restore them back please download the .zip file attached for your Ul...
Read more
Network Admin Magicard Bare Driver Files
This is the latest 'bare file' driver for Magicard printers: V2.7.1.600 Release Date: 16/03/2022 *This download includes the bare driver files...
Read more
Ultima Support Utility
This utility is intended for use as an advanced diagnostic and set-up tool for the Magicard Ultima printer only. Please do not use it to adjust a...
Read more
Correct Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard Su...
Read more
How do I know if my computer has USB 3.0 ports?
  Cmd + Space:  start typing 'System Profiler' Or find it from Mission Control or:   Click the Apple icon locat...
Read more
How to install a Digital Double-Sided (Duo) Upgrade
Please see the guides at the bottom of this page showing the steps to perform a digital double-sided upgrade for your specific printer model. *No...
Read more
How to Create and install a Digital Custom HoloKote
Please use the reference in the downloads section at the bottom of this page for your specific printer on how to install digital Custom HoloKote for M...
Read more
Guide to creating a good custom HoloKote
Please see the guides down below in the downloads and attachments section for information and tips on creating a good custom HoloKote for your Magicar...
Read more
TeamViewer Remote Help
Click your Operating System image below to begin the downloading our Magicard Quick Support file directly from the TeamViewer website. [capt...
Read more
Is my machine capable of using magnetic stripe cards?
Check your printers LCD screen. If you see your printer name followed by an 'M"  or a "Mag"  then it has Magnetic encoding capability. If...
Read more
Windows Driver | Help Guide
Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality.  ...
Read more
How do I use it?
We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. - Maybe somebody left the business and...
Read more
Cleaning your Ultima printer
Please follow the cleaning procedure video below for cleaning your Ultima. ⚠️ The minumum cleaning frequency we advise for the Ultima...
Read more
Ultima User Manual
The User manual explains how to setup your Ultima printer. It also provides help and information about operation, settings and maintenance.
Read more
Correct Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard Su...
Read more
How to install a Digital Double-Sided (Duo) Upgrade
Please see the guides at the bottom of this page showing the steps to perform a digital double-sided upgrade for your specific printer model. *No...
Read more
How to Create and install a Digital Custom HoloKote
Please use the reference in the downloads section at the bottom of this page for your specific printer on how to install digital Custom HoloKote for M...
Read more
Guide to creating a good custom HoloKote
Please see the guides down below in the downloads and attachments section for information and tips on creating a good custom HoloKote for your Magicar...
Read more
TeamViewer Remote Help
Click your Operating System image below to begin the downloading our Magicard Quick Support file directly from the TeamViewer website. [capt...
Read more
Windows Driver | Help Guide
Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality.  ...
Read more
Magicard Windows Printer Driver
  This is the latest Windows Unified Driver for the full range of Magicard printers, including Secure and Xtended models and variants. Magica...
Read more
macOS Printer Driver
    This is the latest macOS driver for all Magicard desktop ID card printers.   macOS Driver Version: 1.2.3   Release Date: 2...
Read more
Magicard Ultima Firmware
This is the latest firmware (system software) for the Magicard Ultima. Version V1.11 (19.11.2019) The .PRN file below needs to be downloaded a...
Read more
Network Admin Magicard Bare Driver Files
This is the latest 'bare file' driver for Magicard printers: V2.7.1.600 Release Date: 16/03/2022 *This download includes the bare driver files...
Read more
Ultima Support Utility
This utility is intended for use as an advanced diagnostic and set-up tool for the Magicard Ultima printer only. Please do not use it to adjust a...
Read more
Guide to creating a good custom HoloKote
Please see the guides down below in the downloads and attachments section for information and tips on creating a good custom HoloKote for your Magicar...
Read more
Technical Support & how to ask for help.
    Support articles for your specific printer can be found by entering your printer serial number on the homepage, or you can browse...
Read more
Cleaning your Ultima printer
Please follow the cleaning procedure video below for cleaning your Ultima. ⚠️ The minumum cleaning frequency we advise for the Ultima...
Read more
Correct Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard Su...
Read more
How do I know if my computer has USB 3.0 ports?
  Cmd + Space:  start typing 'System Profiler' Or find it from Mission Control or:   Click the Apple icon locat...
Read more
Windows Printer Driver Install Error 2502 / 250_
If you are getting 2502 / 250_   from the MSI Installer then you may be installing the driver while using a restricted user account that doesn’t h...
Read more
How do I know if my computer has USB 3.0 ports?
  Cmd + Space:  start typing 'System Profiler' Or find it from Mission Control or:   Click the Apple icon locat...
Read more
Windows Driver | Help Guide
Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality.  ...
Read more
Correct Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard Su...
Read more
Is my machine capable of using magnetic stripe cards?
Check your printers LCD screen. If you see your printer name followed by an 'M"  or a "Mag"  then it has Magnetic encoding capability. If...
Read more
How do I use it?
We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. - Maybe somebody left the business and...
Read more
Printers Currently Supported for Out of Warranty Repairs
Magicard Ltd.’s intentions are to support / repair a product for five years after last date of manufacture where possible. *Legacy printers not l...
Read more
Out of Warranty Repairs
If your printer is out of warranty and in need of repair we can still help to ensure it continues to print cards. There is very little we cannot fix...
Read more
How do I know if my computer has USB 3.0 ports?
  Cmd + Space:  start typing 'System Profiler' Or find it from Mission Control or:   Click the Apple icon locat...
Read more
Is my machine capable of using magnetic stripe cards?
Check your printers LCD screen. If you see your printer name followed by an 'M"  or a "Mag"  then it has Magnetic encoding capability. If...
Read more
Default Holokotes for Ultima
If you have overwritten any of the 10 factory default holokote images and wish to restore them back please download the .zip file attached for your Ul...
Read more
How to Create and install a Digital Custom HoloKote
Please use the reference in the downloads section at the bottom of this page for your specific printer on how to install digital Custom HoloKote for M...
Read more
Guide to creating a good custom HoloKote
Please see the guides down below in the downloads and attachments section for information and tips on creating a good custom HoloKote for your Magicar...
Read more
Correct Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard Su...
Read more
Technical Support & how to ask for help.
    Support articles for your specific printer can be found by entering your printer serial number on the homepage, or you can browse...
Read more
Out of Warranty Repairs
If your printer is out of warranty and in need of repair we can still help to ensure it continues to print cards. There is very little we cannot fix...
Read more

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