Support for your TrustID V3

Trust ID v3 has now been deprecated (March 2018)

Create support case Register printer

Please read this first

Due to the technology involved in printing onto plastic cards, it is vital to clean your printer regularly to avoid jams and film breakages. Cleaning your printer should always be your first step should an issue arise. Visit our YouTube channel to find out how to clean your printer

Installing Fonts into Trust ID v3

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3)...

Read more
Trust ID (v3) | End of life

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated   Magicard commit to supporting all current end users of Tr...

Read more
Trust ID (v3) | Activation issues

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3...

Read more
Trust ID (v3) | Download the Latest Version

TRUST ID v3 | ALL EDITIONS Trust ID (v3) has now been deprecated [embed]https://support.magicard.com/solution/trust-id-v3-end-of-life/[/embed]...

Read more
Trust ID (v3) | Failed to import specified database file

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3...

Read more
Trust ID (v3) | Quick Start Guide

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID...

Read more
Trust ID (v3) | Barcode List

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3...

Read more
Trust ID (v3) | Multiple Installations

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of Trus...

Read more
Trust ID (v3) | Reason for the printed text differences from MS Word.

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of Trus...

Read more
Trust ID (v3) | Exporting a Database File From Trust ID

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (...

Read more
Trust ID (v3) | Classic & Multiple Projects

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3)...

Read more
Trust ID (v3) | The "Save As..." option is not available on the "Classic" edition of Trust ID.

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (...

Read more
Trust ID (v3) | Running Two Monitors with TrustID and Program Closes

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (...

Read more
TeamViewer Remote Help

Click your Operating System image below to begin the downloading our Magicard Quick Support file directly from the TeamViewer website. [caption id=...

Read more
Installing Fonts into Trust ID v3

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3)...

Read more
Trust ID (v3) | End of life

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated   Magicard commit to supporting all current end users of Tr...

Read more
TeamViewer Remote Help

Click your Operating System image below to begin the downloading our Magicard Quick Support file directly from the TeamViewer website. [caption id=...

Read more
Trust ID (v3) | Download the Latest Version

TRUST ID v3 | ALL EDITIONS Trust ID (v3) has now been deprecated [embed]https://support.magicard.com/solution/trust-id-v3-end-of-life/[/embed]...

Read more
Trust ID (v3) | End of life

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated   Magicard commit to supporting all current end users of Tr...

Read more
Trust ID (v3) | Activation issues

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3...

Read more
Installing Fonts into Trust ID v3

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3)...

Read more
Trust ID (v3) | End of life

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated   Magicard commit to supporting all current end users of Tr...

Read more
Trust ID (v3) | Download the Latest Version

TRUST ID v3 | ALL EDITIONS Trust ID (v3) has now been deprecated [embed]https://support.magicard.com/solution/trust-id-v3-end-of-life/[/embed]...

Read more
Trust ID (v3) | Failed to import specified database file

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3...

Read more
Trust ID (v3) | Quick Start Guide

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID...

Read more
Trust ID (v3) | Barcode List

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3...

Read more
Trust ID (v3) | Multiple Installations

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of Trus...

Read more
Trust ID (v3) | Reason for the printed text differences from MS Word.

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of Trus...

Read more
Trust ID (v3) | Exporting a Database File From Trust ID

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (...

Read more
Trust ID (v3) | Classic & Multiple Projects

TRUST ID v3 | ALL EDITIONS  MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (v3)...

Read more
Trust ID (v3) | The "Save As..." option is not available on the "Classic" edition of Trust ID.

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (...

Read more
Trust ID (v3) | Running Two Monitors with TrustID and Program Closes

TRUST ID v3 | ALL EDITIONS MARCH 2018 Trust ID (v3) has now been deprecated Magicard commit to supporting all current end users of TrustID (...

Read more

Why create an account?

Direct technical support

Create online support tickets with our industry leading and experienced support staff. Sign up

Register your products

Register your products with us for updates and warranty information. Register

What customers say about our support...

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

Printer model: Pronto

Great Job! I was impressed that the printer problems were fixed quickly and returned to me and packaged properly so it was returned to me in great condition, and nothing broke. Nice job! Thanks for your good service!

Printer model: Rio Pro

Prompt response to issue. Instructions provided resolved issue immediately.

Printer model: Department of Health Magicard 300

The issue I had with the printer was resolved with speed and professionalism.

Printer model: Magicard 300

Contacted MagiCard for advice and support, got great friendly service, very helpful , much appreciated

Printer model:

Global support centres

UK

Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States

Middle East

Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Europe

Brady (Belgium)
Industriepark
Lindestraat 20, 9240
Belgium

Magicard European support from Brady