Support for your Rio Pro 360

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The Latest edition of the Rio Pro printer with LYNK Technology
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Printers Currently Supported for Out of Warranty Repairs
Magicard Ltd.’s intentions are to support / repair a product for five years after last date of manufacture where possible. *Legacy printers not l...
Read more
Out of Warranty Repairs
If your printer is out of warranty and in need of repair we can still help to ensure it continues to print cards. There is very little we cannot fix...
Read more
Cleaning the Rio Pro 360
Here's a video on cleaning your Rio Pro and keeping it in great working order. We recommend to follow this process at every dye film change....
Read more
Magicard Printer Driver
Magicard Printer Driver: v2.3.1.113 Release Date: 03/07/2020 This is the latest Unified Driver for the range of Magicard printers listed below, in...
Read more
Rio Pro 360 User Manual
The User Manual explains how to setup your Rio Pro 360 Printer. It also provides help and information about operation, settings and maintenance.
Read more
Default HoloKotes for Rio Pro 360
If you have overwritten any of the 10 factory default holokote images and wish to restore them back please download the .zip file attached for your Ri...
Read more
Firmware for Rio Pro 360 & Magicard 600 & 300
This is the latest firmware (system software) for the Magicard Rio Pro 360, Magicard 600 & 300 printers (inc all variants): You c...
Read more
Chrome | Printing from Google Chrome Browser results in greyscale print
Printing from Google Chrome results in greyscale printed card On 19th June 2018 we began receiving calls from a few customers who print from the Goog...
Read more
HoloPatch template Guide
For creating a Custom Holokote design for HoloPatch cards please find below a downloadable template useful for aligning the design over the holopatch...
Read more
Rio Pro 360 Static IP address
To set a Static IP address on your Rio Pro 360, use the Tools Tab: OVER USB CONNECTION Control Panel > Devices and Printe...
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Network Admin Magicard Bare Driver Files
This is the latest 'bare file' driver for Magicard printers: V2.3.1.113 Release Date: 03/07/2020 *This download includes the bare driver fi...
Read more
Correct Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. There are a few different cleaning cards available for speci...
Read more
Magicard MAC OSX Printer Driver
This is the latest unified MAC OSX driver for all Magicard desktop ID card printers. Driver Version 1.0.21 Compatible with MAC-OSX 10.5.0 upwar...
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How to install a Digital double-sided upgrade
The attached guides show the steps to perform a digital  double-sided upgrade  for compatible printers.
Read more
How to install a Digital custom HoloKote
Please use the following reference guides on how to install digital Custom HoloKote for Magicard printers. Magicard Helix Magicard Rio Pro 360
Read more
Guide to creating a good custom HoloKote
Please download this guide for information and tip to creating a good custom HoloKote for your Magicard printers.
Read more
Fix the “App can’t be opened because it is from an unidentified developer” on your MAC
Your Mac is normally initially set up to only allow Applications found on the App Store to install on your computer as a Security Measure. Otherwise,...
Read more
White Line across printed card | Damaged Printhead Element
If printer cleaning is not carried out as advised the chance of printing problems and printhead damage is greatly increased. Cleaning recommenda...
Read more
TeamViewer Remote Help
Please select your operating system below. Clicking the image will open a new tab and automatically begin the download from the Teamviewer site....
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Replacing the Printhead
  The video below shows the Rio Pro 600 printhead replacement process which is similar across for all Magicard direct to card printers: Rio...
Read more
Cleaning the Rio Pro 360
Here's a video on cleaning your Rio Pro and keeping it in great working order. We recommend to follow this process at every dye film change....
Read more
Rio Pro 360 User Manual
The User Manual explains how to setup your Rio Pro 360 Printer. It also provides help and information about operation, settings and maintenance.
Read more
HoloPatch template Guide
For creating a Custom Holokote design for HoloPatch cards please find below a downloadable template useful for aligning the design over the holopatch...
Read more
How to install a Digital double-sided upgrade
The attached guides show the steps to perform a digital  double-sided upgrade  for compatible printers.
Read more
How to install a Digital custom HoloKote
Please use the following reference guides on how to install digital Custom HoloKote for Magicard printers. Magicard Helix Magicard Rio Pro 360
Read more
Guide to creating a good custom HoloKote
Please download this guide for information and tip to creating a good custom HoloKote for your Magicard printers.
Read more
Replacing the Printhead
  The video below shows the Rio Pro 600 printhead replacement process which is similar across for all Magicard direct to card printers: Rio...
Read more
Magicard Printer Driver
Magicard Printer Driver: v2.3.1.113 Release Date: 03/07/2020 This is the latest Unified Driver for the range of Magicard printers listed below, in...
Read more
Firmware for Rio Pro 360 & Magicard 600 & 300
This is the latest firmware (system software) for the Magicard Rio Pro 360, Magicard 600 & 300 printers (inc all variants): You c...
Read more
Chrome | Printing from Google Chrome Browser results in greyscale print
Printing from Google Chrome results in greyscale printed card On 19th June 2018 we began receiving calls from a few customers who print from the Goog...
Read more
Network Admin Magicard Bare Driver Files
This is the latest 'bare file' driver for Magicard printers: V2.3.1.113 Release Date: 03/07/2020 *This download includes the bare driver fi...
Read more
Magicard MAC OSX Printer Driver
This is the latest unified MAC OSX driver for all Magicard desktop ID card printers. Driver Version 1.0.21 Compatible with MAC-OSX 10.5.0 upwar...
Read more
Guide to creating a good custom HoloKote
Please download this guide for information and tip to creating a good custom HoloKote for your Magicard printers.
Read more
TeamViewer Remote Help
Please select your operating system below. Clicking the image will open a new tab and automatically begin the download from the Teamviewer site....
Read more
Chrome | Printing from Google Chrome Browser results in greyscale print
Printing from Google Chrome results in greyscale printed card On 19th June 2018 we began receiving calls from a few customers who print from the Goog...
Read more
Cleaning the Rio Pro 360
Here's a video on cleaning your Rio Pro and keeping it in great working order. We recommend to follow this process at every dye film change....
Read more
Correct Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. There are a few different cleaning cards available for speci...
Read more
Fix the “App can’t be opened because it is from an unidentified developer” on your MAC
Your Mac is normally initially set up to only allow Applications found on the App Store to install on your computer as a Security Measure. Otherwise,...
Read more
Correct Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. There are a few different cleaning cards available for speci...
Read more
Printers Currently Supported for Out of Warranty Repairs
Magicard Ltd.’s intentions are to support / repair a product for five years after last date of manufacture where possible. *Legacy printers not l...
Read more
Out of Warranty Repairs
If your printer is out of warranty and in need of repair we can still help to ensure it continues to print cards. There is very little we cannot fix...
Read more
Replacing the Printhead
  The video below shows the Rio Pro 600 printhead replacement process which is similar across for all Magicard direct to card printers: Rio...
Read more
Default HoloKotes for Rio Pro 360
If you have overwritten any of the 10 factory default holokote images and wish to restore them back please download the .zip file attached for your Ri...
Read more
HoloPatch template Guide
For creating a Custom Holokote design for HoloPatch cards please find below a downloadable template useful for aligning the design over the holopatch...
Read more
How to install a Digital double-sided upgrade
The attached guides show the steps to perform a digital  double-sided upgrade  for compatible printers.
Read more
How to install a Digital custom HoloKote
Please use the following reference guides on how to install digital Custom HoloKote for Magicard printers. Magicard Helix Magicard Rio Pro 360
Read more
Guide to creating a good custom HoloKote
Please download this guide for information and tip to creating a good custom HoloKote for your Magicard printers.
Read more
Correct Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. There are a few different cleaning cards available for speci...
Read more
White Line across printed card | Damaged Printhead Element
If printer cleaning is not carried out as advised the chance of printing problems and printhead damage is greatly increased. Cleaning recommenda...
Read more
Chrome | Printing from Google Chrome Browser results in greyscale print
Printing from Google Chrome results in greyscale printed card On 19th June 2018 we began receiving calls from a few customers who print from the Goog...
Read more
Out of Warranty Repairs
If your printer is out of warranty and in need of repair we can still help to ensure it continues to print cards. There is very little we cannot fix...
Read more

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