Magicard ID card printer and software solutions
Search through our large library of solutions of common ID card printer and software faults. If you don't find a solutions to your issue you can raise a support ticket by signing in
Printer Firmware | Tango+ L
By Liam Rock
This is the latest firmware for the Tango +L (printer firmware and laminator module firmware)
Printer Frimware | Rio2 Tango2
By Mark Lescano
This is the latest firmware for the Rio 2 and Tango 2 printer models.
Pronto Firmware for Printers with a Letter in the serial number
By Luke Ridgway
This is the latest Pronto Firmware (where serial number format contains a letter: 12F3456)
Printer Firmware | Rio 2E / Tango 2E / Avalon E
By Mark Lescano
This is the latest firmware for the Rio 2E, Tango 2E and Avalon E printer models.
Enduro Firmware
By Luke Ridgway
Latest firmware for all Enduro series printer models and all variants.
How to Installing Printer Firmware
By Alan Maxwell
How to Install the latest firmware for Magicard's First Generation direct-to-card Printers
Printer Firmware | Alto / Opera / Tempo
By Darren Garbett
This is the latest firmware for all Alto, Opera & Tempo printers.
How to Install Printer Firmware
By Alan Maxwell
How to Install the latest firmware for Magicard's Second Generation Printers
Global support centres
UK
Magicard Ltd (HQ) Waverley House Hampshire Road Granby Industrial Estate Weymouth Dorset DT4 9XD United KingdomOpening hours Monday - Friday: 8:30am - 5:00pm
We are closed on all UK bank holidays
UK Support will be closed on:
- December 25th & 26th
- January 1st
Contact us Phone: +44 (0) 1305 470 292 Email UK support
USA
Brady (North America) 148 E. Stiegel St Manheim PA 17545 United StatesOpening hours Monday - Friday: 8:30 - 5:00 EST
US Support will be closed on:
- December 25th & 26th
- January 1st & 2nd
Contact us Phone: +1 717-664-7818 Free phone: +1 800-220-8096 Email USA support
Europe
Brady (Belgium) Poldergotestraat 9 Zele East Flanders 9240 BelgiumOpening hours Monday - Friday: 9:00am - 5:00pm
EMEA Support will be closed on:
- December 25th & 26th
- January 1st
Contact us Phone: +32 (0)2 404 06 76 Email Europe support
Middle East
Brady Magicard (Sales & Support Hub) Brady Middle East FZE Jebel Ali Dubai PO BOX 18015 United Arab EmiratesOpening hours Monday - Friday: 9:00am - 5:00pm
Middle East Support will be closed on:
- January 1st
Contact us Email Middle East support
Singapore
Brady Corporation Asia Pte. Ltd. 1 Kaki Bukit Crescent 416236 SingaporeOpening hours Monday - Friday: 9:00am - 5:00pm
Singapore Support will be closed on:
- December 25th
Contact us Email Singapore support
Malaysia
Brady Technology Sdn. Bhd. PT5978, Jalan Cassia Selatan 5/2 Simpang Ampat Pulau Pinang 14110 MalaysiaOpening hours Monday - Friday: 9:00am - 5:00pm
Penang Support will be closed on:
- December 25th
Contact us Email Malaysia support
Thailand
Brady (Thailand) Co., Ltd. 899/28 Moo 21, Soi Chongsiri Parkland, Klong Ar-Zeer Road Bangplee Samut Prakarn 10540 ThailandOpening hours Monday - Friday: 9:00am - 5:00pm
Contact us Email Thailand support