Magicard ID card printer and software solutions
Search through our large library of solutions of common ID card printer and software faults. If you don't find a solutions to your issue you can raise a support ticket by signing in
TrustID v4 | Introduction Video
By Luke Ridgway
Introduction video for TrustID v4 (CardExchange Producer)
Replacing the Printhead
By Darren Garbett
Guide to replacing the Printhead on your Magicard direct to card printer.
Correct Printer Power Supply - 60w
By Liam Rock
Your Magicard printer must only be used with the correct Power Supply Unit (PSU).
Global support centres
UK
Magicard Ltd (HQ) Waverley House Hampshire Road Granby Industrial Estate Weymouth Dorset DT4 9XD United KingdomOpening hours Monday - Friday: 8:30am - 5:00pm
We are closed on all UK bank holidays
Contact us Phone: +44 (0) 1305 470 292 Email UK support
USA
Brady (North America) 148 E. Stiegel St Manheim PA 17545 United StatesOpening hours Monday - Friday: 9:00am - 5:00pm
Contact us Phone: +1 717-664-7818 Free phone: +1 800-220-8096 Email USA support
Europe
Brady (Belgium) Poldergotestraat 9 Zele East Flanders 9240 BelgiumOpening hours Monday - Friday: 9:00am - 5:00pm
Contact us Phone: +32 (0)2 404 06 76 Email Europe support
Middle East
Magicard (Sales & Support Hub) 5WB (West Wing) Office 446 Dubai Airport Free Zone Dubai 371564 United Arab EmiratesOpening hours Monday - Friday: 9:00am - 5:00pm
Contact us Email Middle East support