Continuously followed up with Technical Support for status updates on badge printer. Responses were timely, but could have been elaborated better. Printer did return in excellent condition and overall, issues were resolved.

The issue I had with the printer was resolved with speed and professionalism.

Great Job! I was impressed that the printer problems were fixed quickly and returned to me and packaged properly so it was returned to me in great condition, and nothing broke. Nice job! Thanks for your good service!

Same day reply and gave all the information I could need to fix the issue I had and it worked first time

Detailed instructions given to resolve the issue.