Ultima Support Utility

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Written By Chris Pellegrino 4th May 2023

This utility is intended for use as an advanced diagnostic and set-up tool for the Magicard Ultima printer only.

Please do not use it to adjust any of your printer’s settings unless requested to do so by a MAGICARD SUPPORT ENGINEER.

To install:

extract the MSI installer from the zip archive.
Run the installer and follow the on-screen instructions.

Downloads and attachments

rt_support_tool_user_2_28.zip

File name: rt_support_tool_user_2_28.zip
File size: 20.01 MB
File type: application/x-zip-compressed
Description: Reverse Transfer Support Tool V2.28

Date

29th Sep 2018

Download

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What customers say about our support...

Timely and helped direct us to the underlying issue that had not been considered.

Printer model: Magicard 600

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Printer model: Magicard 600

Alan was extremely helpful and knowledgeable. He has fixed all my issues and the printer is now working perfectly

Printer model: Pronto

Fixed and working well, would have been easier if could have paid by credit card

Printer model: Prima Laminator

Wasn\'t sure why the printer was throwing an error message. The Technicians were very helpful by pinning down the exact cause.

Printer model: Magicard 300

Global support centres

UK

Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States

Europe

Brady (Belgium)
Poldergotestraat 9
Zele, 9240
Belgium

Middle East

Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates