Ultima Support Utility

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Written By Chris Pellegrino

UltimaThis utility is intended for use as an advanced diagnostic and set-up tool for the Magicard Ultima printer only.

Please do not use it to adjust any of your printer’s settings unless requested to do so by a MAGICARD SUPPORT ENGINEER.

To install:

  1. extract the MSI installer from the zip archive.
  2. Run the installer and follow the on-screen instructions.

Ultima Support Utility

Downloads and attachments

rt_support_tool_user_2_28.zip
  • File name: rt_support_tool_user_2_28.zip
  • File size: 20.01 MB
  • File type: application/x-zip-compressed
  • Description: Reverse Transfer Support Tool V2.28
Date

29th Sep 2018

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What customers say about our support...

Wasn\'t sure why the printer was throwing an error message. The Technicians were very helpful by pinning down the exact cause.

Printer model: Magicard 300

The support team was very responsive and provided the information needed to address the issue.

Printer model: Rio Pro

Very speedy, helpful and was able to speak immediately with a technician on the phone

Printer model: Magicard 300

Fixed and working well, would have been easier if could have paid by credit card

Printer model: Prima Laminator

The Support techs at Magicard fixed the card printer and got it back to us promptly. It was packed very securely and we received it in just a couple weeks of sending it in.

Printer model: Pronto

Global support centres

UK

Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States

Europe

Brady (Belgium)
Poldergotestraat 9
Zele, 9240
Belgium

Middle East

Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Magicard European support from Brady