Print to File

Return to printer solutions | Problems with print quality
Written By Alan Maxwell

To obtain a Print-to-file (aka .PRN)

Some applications (like MS Word) show a Print to File option in the printers list… otherwise follow the steps below:

  1. Control Panel
  2. View Devices and Printers
  3. Right click the printers icon
  4. Choose Printer Properties
  5. Ports Tab
    • Note the current port as you will have to set this back afterwards
  6. Change the port to FILE  (tick the box)
  7. Click: Apply
  8. Print the job from your application as normal
  9. In the output dialog (depending on application) enter the full path for where you wish to save the file, you must include extension .prn.  (Example Path: C:UsersusernameDesktopfilename.prn)
  10. Change the port back as noted above

The resulting .prn can be used by Technical Support to see the exact info which is sent to be printed.

You can provide your .prn to Support via your existing webcase or email thread, thank you.

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What customers say about our support...

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!

Printer model: Pronto

I have used your tech support a few times now and as always never been let down by the speed and excellence of the servic.

Printer model: Magicard 300

Fixed and working well, would have been easier if could have paid by credit card

Printer model: Prima Laminator

Fantastic Service. Thanks Alan.

Printer model: Magicard 600

Alan was extremely helpful and knowledgeable. He has fixed all my issues and the printer is now working perfectly

Printer model: Pronto

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