Print to File

Return to printer solutions | Problems with print quality
Written By Alan Maxwell 19th Apr 2023

To obtain a Print-to-file (aka .PRN)

Some applications (like MS Word) show a Print to File option in the printers list… otherwise follow the steps below:

  1. Control Panel
  2. View Devices and Printers
  3. Right click the printers icon
  4. Choose Printer Properties
  5. Ports Tab
    • Note the current port as you will have to set this back afterwards
  6. Change the port to FILE  (tick the box)
  7. Click: Apply
  8. Print the job from your application as normal
  9. In the output dialog (depending on application) enter the full path for where you wish to save the file, you must include extension .prn.  (Example Path: C:UsersusernameDesktopfilename.prn)
  10. Change the port back as noted above

The resulting .prn can be used by Technical Support to see the exact info which is sent to be printed.

You can provide your .prn to Support via your existing webcase or email thread, thank you.

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Amazing Customer Service! Very responsive and helpful. Quickly sent a replacement unit once we determined it was a cam sensor issue.

Printer model: Magicard 300

Same day reply and gave all the information I could need to fix the issue I had and it worked first time

Printer model: Rio Pro 360

Alan was extremely helpful and knowledgeable. He has fixed all my issues and the printer is now working perfectly

Printer model: Pronto

The Support techs at Magicard fixed the card printer and got it back to us promptly. It was packed very securely and we received it in just a couple weeks of sending it in.

Printer model: Pronto

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Printer model: Magicard 600

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