Magicard printer not printing in colour even when it has colour film installed

Return to printer solutions | Connection issues
Written By john.fieldsend 14th Aug 2023

This issue can arise when the printer and PC are not communicating properly.

Following the procedure below can fix this issue if you are connected to the printer via USB:

  1. Power off the printer.
  2. Go to control panel> devices and printers and remove all Magicard icons.
  3. Then reboot the pc.
  4. Once back up power on the printer.
  5. Wait a couple of minutes and in Devices and printers should be a new Magicard icon.
  6. Try printing again.

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What customers say about our support...

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

Printer model: Pronto

Every time I contact assistance, they are really prompt in answering my questions and getting my machine working again. Great service.

Printer model:

Detailed instructions given to resolve the issue.

Printer model:

The service was very good. Some confusion a long the way but that has been solved very quickly and professional.

Printer model: Pronto100

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Printer model: Magicard 600

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 Waverley House Hampshire Road Granby Industrial Estate
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 148 E. Stiegel St
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