Magicard printer not printing in colour even when it has colour film installed

Return to printer solutions | Connection issues
Written By john.fieldsend 14th Aug 2023

This issue can arise when the printer and PC are not communicating properly.

Following the procedure below can fix this issue if you are connected to the printer via USB:

  1. Power off the printer.
  2. Go to control panel> devices and printers and remove all Magicard icons.
  3. Then reboot the pc.
  4. Once back up power on the printer.
  5. Wait a couple of minutes and in Devices and printers should be a new Magicard icon.
  6. Try printing again.

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Detailed instructions given to resolve the issue.

Printer model:

This is my 1st interaction w/MagiCard Service, they responded immediately, resolved the issue and stood behind their warranty.

Printer model: Magicard 600

Wasn\'t sure why the printer was throwing an error message. The Technicians were very helpful by pinning down the exact cause.

Printer model: Magicard 300

Great Job! I was impressed that the printer problems were fixed quickly and returned to me and packaged properly so it was returned to me in great condition, and nothing broke. Nice job! Thanks for your good service!

Printer model: Rio Pro

Darren , was very helpful. Thank you Darren and team.

Printer model:

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Magicard Ltd (HQ)
 Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

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 148 E. Stiegel St
Manheim, 17545
United States

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 Poldergotestraat 9
Zele, 9240
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 5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

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