Error code solutions for Magicard ID card printers

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11:0 Printer software needs to be upgraded

By Alan Maxwell

There is a newer version of printer software available. Please upgrade.

created: Major code: 11Minor code: 0Encoding issues

No valid key

By Darren Garbett

This error is raised on printers fitted with a locking dongle. The error is usually seen just prior to printing if the detected locking dongle is the wrong type. (This could be the fitted dongle is the wrong type or incompatible with the printer). Please insert a valid locking key and re-boot the printer, or press Cancel.

created: Major code: 34Minor code: 2Encoding issues

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