Welcome to the Magicard support

Alan was very knowledgeable,he managed to fix the issue.

Excellent customer support in this instance with my issue being dealt with quickly and efficiently.

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

4 stars were given because the printer was literally bought a month and a half ago and instead of just swapping it out with a new one, we had to go through the manufacturers warranty process. I will say, from the time I shipped it out to the time I got it back was great. Hardly any time passed.

Very speedy, helpful and was able to speak immediately with a technician on the phone