Welcome to the Magicard support

The official support site for Magicard ID card printers and software

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Stay 100% worry-free after your purchase.

Our customers have rated Magicards support 5 star in 87% of feedback from our customer satisfaction survey.

Timely and helped direct us to the underlying issue that had not been considered.

Printer model: Magicard 600

The service was very good. Some confusion a long the way but that has been solved very quickly and professional.

Printer model: Pronto100

Alan Maxwell - a true professional from start to finish. You should be proud you have someone of his knowledge, expertise and professionalism working at Magicard. A perfect advert for the company. 😊👍

Printer model: Rio Pro 360

Brilliant service from Alan - our printer is now up and running again. Alan provided the parts and instruction videos to get our printer working as expected. This has made us realise that Magicard values its customers and will influence future purchase decisions favourably.

Printer model: Magicard 600

Great service, machine was collected, repaired and returned to us. The whole thing took less than a week and it works perfectly. Thanks

Printer model: Magicard 300

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