Print on Both Sides of the card (Duo)
A Duo (double-sided) enabled printer will allow you to select both sides in the driver:
- Control Panel
- View Devices and Printers
- Right click your printers icon
- Printing Preferences
- You can then set your colour preference for each side. (colour or monochrome, etc)
If your printer is Not Duo enabled the duplex printing option will be greyed out.
*See below if your printer is Duo enabled on the display but is actually greyed out in the driver settings.
How do I know if my printer is enabled to print both sides (Duo)?
Power the printer on and when it has initialised the Display will contain the word: DUO = Double sided is enabled.
No 'Duo'? Your printer is a single sided printer.
It may be possible to purchase an Online Duo Upgrade
(Generation 2 printers: from 360 onwards, 360, 300, 600, D, K, Ultima)
- Sign-up for or Sign-in to your Magicard Support Account.
- Register your printer.
- If an upgrade is possible for your registered printer the option will be displayed.
Older generation 1 printers (Rio Pro, Enduro) are also possible to upgrade to Duo and this is done via a double sided upgrade specific dye film kit.
Ask your Magicard vendor about Magicard part number: 3633-0052 Dual-Sided Upgrade Kit
- includes a 6-panel full-colour "upgrade ribbon" that enables your Magicard (1st generation) printer to print dual-sided ID cards.
My printer is Duo Enabled on the display but the duplex option is greyed out in Printing Preferences?
This could be a sign that the driver has lost communication to the printer and could be the result of a number of causes. If you are connected to the printer via USB:
- Power off the printer.
- Go to control panel > devices and printers and remove all Magicard printer icons.
- Then reboot the pc.
- After the PC is fully rebooted then power the printer back on.
- Be patient and in Devices and Printers should be a new Magicard icon.
- Right click that icon and select Printing preferences.
- On the printer tab set it to both sides (this should now be available to select)
- Then set your color formats on the card front tab and card back tab. (colour or monochrome)
