Cleaning the Rio Pro

Fixed and working well, would have been easier if could have paid by credit card

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Great Job! I was impressed that the printer problems were fixed quickly and returned to me and packaged properly so it was returned to me in great condition, and nothing broke. Nice job! Thanks for your good service!