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It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

This is my 1st interaction w/MagiCard Service, they responded immediately, resolved the issue and stood behind their warranty.

Overall a good experience. Seemed quite expensive to repair our printer we sent in for RMA considering we could buy a brand new printer (newer model) for half the price..

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!