19:0 The software update file does not have the correct format

Written By Auto Mation

The software update file does not have the format expected by the printer. Either this is the wrong type of file, perhaps for a different printer model, or the file has become corrupted.

This error is generated if a software file sent to the printer was not recognised or has become corrupted.

To resolve this error, contact Magicard Technical Support for further assistance.