The printer is unable to process double-sided print jobs unless it is upgraded.
If it is not possible to print both sides of a card or the "Duplex Printing" option in the driver printing preferences is not available, then this could be down to three possible causes:
a. The printer
Magicard is a market leader of direct-to-card (DTC) printers.
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Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.