This printer is unable to detect the colour dye film fitted, and is unable to process a colour print job.
There are several likely reasons for colour dye film not being recognised by the printer:
a. An incorrect dye film type has been fitted.
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Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.