Magicard printer not printing in colour even when it has colour film installed

Written By Darren Garbett

This issue can arise when the printer and PC are not communicating properly.

Following the procedure below can fix this issue if you are connected to the printer via USB:

  1. Power off the printer.
  2. Go to control panel> devices and printers and remove all Magicard icons.
  3. Then reboot the pc.
  4. Once back up power on the printer.
  5. Wait a couple of minutes and in Devices and printers should be a new Magicard icon.
  6. Try printing again.
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