Ultima Support Utility

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Written By Chris Pellegrino

UltimaThis utility is intended for use as an advanced diagnostic and set-up tool for the Magicard Ultima printer only.

Please do not use it to adjust any of your printer’s settings unless requested to do so by a MAGICARD SUPPORT ENGINEER.

To install:

  1. extract the MSI installer from the zip archive.
  2. Run the installer and follow the on-screen instructions.

Ultima Support Utility

Downloads and attachments

rt_support_tool_user_2_28.zip
  • File name: rt_support_tool_user_2_28.zip
  • File size: 20.01 MB
  • File type: application/x-zip-compressed
  • Description: Reverse Transfer Support Tool V2.28
Date

29th Sep 2018

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What customers say about our support...

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

Printer model: Rio Pro 360

Fragen wurden beantwortet, auch wen eine Kurzanleitung für das programm weiterhin fehlt

Printer model: Pronto100

Continuously followed up with Technical Support for status updates on badge printer. Responses were timely, but could have been elaborated better. Printer did return in excellent condition and overall, issues were resolved.

Printer model: Magicard 600

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

Printer model: Pronto

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!

Printer model: Pronto

Global support centres

UK

Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States

Middle East

Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Europe

Brady (Belgium)
Industriepark
Lindestraat 20, 9240
Belgium

Magicard European support from Brady