Ultima Support Utility

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Written By Chris Pellegrino 4th May 2023

This utility is intended for use as an advanced diagnostic and set-up tool for the Magicard Ultima printer only.

Please do not use it to adjust any of your printer’s settings unless requested to do so by a MAGICARD SUPPORT ENGINEER.

To install:

extract the MSI installer from the zip archive.
Run the installer and follow the on-screen instructions.

Downloads and attachments

rt_support_tool_user_2_28.zip

File name: rt_support_tool_user_2_28.zip
File size: 20.01 MB
File type: application/x-zip-compressed
Description: Reverse Transfer Support Tool V2.28

Date

29th Sep 2018

Download

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What customers say about our support...

Fragen wurden beantwortet, auch wen eine Kurzanleitung für das programm weiterhin fehlt

Printer model: Pronto100

Continuously followed up with Technical Support for status updates on badge printer. Responses were timely, but could have been elaborated better. Printer did return in excellent condition and overall, issues were resolved.

Printer model: Magicard 600

Overall a good experience. Seemed quite expensive to repair our printer we sent in for RMA considering we could buy a brand new printer (newer model) for half the price..

Printer model: Enduro3e

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

Printer model: Pronto

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Printer model: Magicard 600

Global support centres

UK

Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States

Middle East

Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Europe

Brady (Belgium)
Industriepark
Lindestraat 20, 9240
Belgium