Magicard NEO Printer Driver

4 stars were given because the printer was literally bought a month and a half ago and instead of just swapping it out with a new one, we had to go through the manufacturers warranty process. I will say, from the time I shipped it out to the time I got it back was great. Hardly any time passed.

The response was much faster this time and got it fixed within 1 1/2 weeks! They fixed the problem and answered the questions I had! Also, great that there was a warranty to help with the price!

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Great Job! I was impressed that the printer problems were fixed quickly and returned to me and packaged properly so it was returned to me in great condition, and nothing broke. Nice job! Thanks for your good service!