To obtain a Printer Query File – Windows PC only Via Printer Properties – Tools Tab (Generation 1 & 2 printers) Navigate through the following steps: Control Panel Devices and Printers Right Click your printers icon Printer Preferences ‘Tools’ Tab ‘Query’ Button Once the data has populated (be patient) then save as:  query_your.serial.number.txt If Support … Continue reading How to obtain a Printer Query File