Back to solutions

Out of Dye Film Error 08:09

Error 08:09 means the Rio Pro (Generation 1) knows the the dye film is turning but struggling to see the color panels of the film. This error is usually related to film sticking to the card or a roller.
  1. Make sure your card stock is off good quality,printable and with in the printers specs which is 20 mil to 45 mil. in thickness.
  2. Clean the printer rollers thoroughly and do a manual cleaning of the rollers.
    • For reference watch the Rio Pro cleaning video particularly the manual cleaning procedure shown at 1min 45s.
  3. All the steps needed to take continue on the Soak Test Page below:


See also: