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General Error Message 07:07

Your printer is failing to initialise the Dye Film successfully and requires a firmware update.

Step 1

Ensure your printer is connected via USB; powered on and Ready.

(Note:- If the error is displayed continuously on the LCD even after a power reset press and release the black button on the back to reset communications).


Step 2

Navigate to the latest firmware on our web-site using the link below:-
Step 3
Download the file to your pc and run the firmware file; On the printer lcd screen downloading will be seen followed by a initializing.
Step 4
Once the printer has restarted and shows “Ready” a test print can be carried out by pressing and releasing the black button on the back of the printer above the Ethernet port.